FAQs

Danielle Stevens Studio hand creates each piece of jewelry. Please do not hesitate to reach out with any questions or concerns.

Care and Cleaning

- Apply lotion, cosmetics, hairspray, and perfume before putting your jewelry on.
- When you are not wearing your jewelry, it should be stored in a pouch or box.
- Avoid contact with harsh chemicals like household cleaners, hairspray, and chlorine.

To clean at home: soak your jewelry in warm mild soapy water (like Dawn Dish Soap) for a few minutes before rubbing gently with a soft toothbrush. Rinse with clean water and dry with a 100% cotton cloth.

I recommend fine jewelry be cleaned and checked once a year to insure settings have not loosened over time from everyday wear.

Stones

DSS is not liable for lost or damaged stones.

Repairs

DSS strives to make jewelry to last for generations. For any reason jewelry repair is needed, whether normal wear or accidental please reach out. repair is a case by case but DSS stands by the quality of their work.

Shipping

USPS Priority Mail is the standard domestic air service for USPS. Packages are delivered within 1-3 business days with tracking in the lower 48 states.

Priority Mail does not offer a delivery guaranteed, though. This means that packages may take longer to reach their destinations than the estimated 1-3 days.

Returns

All jewelry is handmade in DSS out of Richmond, VA. DSS cannot accept returns of any custom, re-sized, repaired, ro made to order piece.